ArabBrains MENA Education Innovation Technology Investment Networking Events News Social Media Blogs Thu, 27 Aug 2015 09:27:34 +0000 en-US hourly 1 Technological Tsunami to Change CX Thu, 27 Aug 2015 09:27:34 +0000 kineticsKinetic BPO has released its latest research on technology and customer experience. It finds that the next wave of technology will have a significant impact on a number of industries.

Dubai, U.A.E: Kinetic, the leading specialized customer experience consulting company, has released its latest findings on how the next wave of technology will impact the competitive landscape in a number of industries. A recent survey of CEOs worldwide identified that digital disruption has become a leading concern. Respondents believed that 4 out 10 companies in their industry would not exist in the next 5 years. Kinetic’s latest research identifies the companies and their technologies most likely to change our lives in the coming decade.

The report labels the next wave as a “technological tsunami” because of the rapid convergence of a number of technologies reaching commercialisation stage, which will impact on a number of industry sectors.

The report identifies the evolution of technology and how it attempts to change people’s lives. Many of the technological innovations over the past 50 years have focused on delivering utilitarian benefits for customers. The report outlines how the current wave of innovation is different; there is a trend evolving that takes the customer experience to the next level.

“Our findings indicate that the next wave of digital disruption will focus on elevating the human experience by providing an emotional payback deeply seeded in the human psyche. These pioneering companies are no longer confining their product and service to a single customer experience journey. They are broadening their scope by producing innovations that enhance the users’ overall life experience”, said CEO of Kinetic, Joe Tawfik.

These companies will dominate their industry sectors because they will be able to produce products and services that effortlessly deliver an ongoing experience of positive emotion. The underlying goal of these companies is the eradication of negative emotions and replacement with positive emotions. The extent of the emotional payback will create a relationship with the user, which will surpass one generated through conventional approaches towards customer experience management.

The appetite of consumers for life enhancing technologies is significant. For example, Pepper the Robot was created by SoftBank as an “emotional companion” to make the user happy. The limited release of the robot on 20 June 2015 saw 1,000 units sold in 1 minute.

The report warns of the potential emergence of ‘megacorporations’, as some companies, i.e. Google, are working on a diverse range of technological innovations capable of impacting most areas of our lives. Our growing demand for technologies that enhance our lives will encourage new industry sectors to be created and, at the same time, will erode others. Organizations able to adapt and innovate around this new paradigm of customer experience will have the opportunity to grow and prosper. Those unable to innovate and adapt to the changes in their industry will eventually perish.

The report outlines that the timing of this technological tsunami is sooner than most people realise.

The Paper will be provided for free by emailing your request to

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RTA gears up for creative awareness events marking the new academic year Thu, 27 Aug 2015 06:07:19 +0000 .

The Roads and Transport Authority – Abdul Fattah Haidra:

The Roads and Transport Authority (RTA) is all set to unleash an array of new & creative awareness events marking the start of the new academic year 2015-2016. Most of these events are coupled with scientific metrics to measure the impact generated by these awareness events on students and the educational environment.

“The past academic years witnessed several awareness-raising events run in most of public & private schools in Dubai, but it was sometimes difficult to assess their impact on students’ attitudes. Recently we have developed some techniques that help us gauge the impact of those events on the behaviours of students and the realization of the traffic awareness objectives,” said engineer Husain Al Banna, Director of Traffic, Traffic & Roads Agency, RTA .

“Awareness events focused on impacting attitudes of road users, including students, need sufficient time in order to assess their impacts on the target groups, contrary to the technical & engineering measures where statistics & figures can deliver direct results on the spot. Awareness events are therefore considered a kind of strategic programs that deliver results over the long run. The awareness activities in schools have proved feasible over the past five years during which no fatal traffic accidents were reported in schools or within surrounding areas.

“The Department has designed several practical questionnaires tailored to different educational stages. Plans are in hand to implement them during the next academic year in classes before and after the launch of the awareness events in order to identify the impact generated by such activities on attitudes and awareness of the student,” he explained.

Al Banna commended the cooperation of the Ministry of Education and the Dubai Educational Zone in supporting the traffic awareness programs adding: “Schools and the educational environment in general have a huge role in nurturing an environment conducive to awareness activities and encouraging students to interact and embrace them.

“These sensitizing programs will cover kindergartens and all academic stages in public and private schools. The RTA is committed to its awareness responsibilities in diffusing the traffic culture amongst community members with the aim of reducing traffic accidents, fatalities and casualties in keeping with RTA ‘s vision of Safe and Smooth Transport for All,” commented Al Banna.

The Director of Traffic called on bus drivers and parents to be extra cautious & attentive when driving in school zones as most traffic accidents in these areas are attributed to the lack of concentration/attention on the part of road users, or reckless driving.

“The awareness events intended to be run by the Department in schools include transmitting several awareness messages through social media of the RTA such as the Youtube, Twitter, and Facebook as well as in educational blogs often visited by students, parents and teachers. The objective is to showcase necessary steps the student or driver needs to take when heading to or passing by a school,” he continued.

On the start of the academic year, the traffic awareness supervisors will focus their visits to schools and nurseries to distribute student-oriented awareness leaflets and ensure that they are transmitted through the school’s addressing system and educative lectures. They will also distribute Salama magazine where September issue will include numerous drawings & stories featuring the start of the new academic year and how to avoid traffic accidents. A special edition will be distributed to students marking the start of the new academic year, and guided awareness contests will be made for students aged 4-7 years and 8-12 years.

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Global engineering and sales graduates pursue Dubai dream Thu, 27 Aug 2015 03:16:59 +0000 dulscoExecutives from US, UK , Canada, Australia, France, Netherlands, India and 13 other countries from different continents eyeing Dubai’s job market.

UAE is currently witnessing an increase in demand for skilled talent, especially sales and engineering positions as their demand continues to soar high, according to Dulsco . The Dulsco HR team has witnessed a 13% increase in job applications received in Q2 compared to Q1 which shows positive outlook from prospective candidates. Dulsco is a regional pioneer in human resource and waste management solutions.

The job applications received by Dulsco included sales, engineering, IT, finance and audit, administrative and company secretary positions among other industry sectors.

“UAE economy is steadily accelerating. The government has been relentlessly striving to ensure better standards of living for its residents and tourists and providing the best business environments. The country provides a safe productive and supportive ambience which aids in enhancing the lifestyle of the residents and is a classic example for the visitors. The country has generated more jobs and business opportunities that will support the nation’s GDP in the near future,” said S.Balakumar, Managing Director of Dulsco .

dulsco logoThe economic growth of UAE is indicative of the fact that many industry sectors are doing well on all fronts. Key government economic policies and the state of the art infrastructure have been the crux and the driving force in bolstering the UAE economy. As per reports, the aviation industry is expected to contribute 32 percent to Dubai’s GDP by 2020.

“The increase in the number of CVs that we have received is a key indicator that prospective candidates are on a look out for Dubai as a preferred place to work. Dubai is rated as one of the best places to live and work. The candidates have applied from countries such as Kuwait, Ghana, Qatar, India, UAE, Sri Lanka, Saudi, Canada, Tunisia, Australia, UK, Pakistan, Jordan, Indonesia, Egypt, Czech Republic, Netherlands, France, Bahrain and Malaysia,” added Balakumar.

UAE economy has registered growth over the past few years and EXPO2020 event will further carve a niche in contributing to the national economy. The event is set to generate thousands of new job opportunities, and attract more than 25 million tourists – accelerating tourism to never-seen-before levels. This is definitely a win-win situation for the country, government, business organisations and regions of the Middle East.

“A surge in jobs is anticipated from the last quarter of this year as the economy in the UAE is projected to boom thanks to the upcoming events season which would boost the hiring spree. With large number of events scheduled to take place from September onwards, the post summer season will be a demanding period for construction, retail, logistics, hospitality, airlines and others industries. To keep up with the ever increasing competition, and onset of preparation for EXPO2020, companies are hiring candidates to support them,” concluded Balakumar.

Dulsco has bagged the 2015 Superbrand award. Over 1,500 leading brands in the UAE vied for the Superbrands title, however, only 55 were declared Superbrands by the Brand Council. Dulsco is the only waste management company and among very few HR solution providers in the region to be awarded the Superbrand status.

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University of Dubai offers opportunity for MBA students to gain global accreditation Wed, 26 Aug 2015 08:30:59 +0000 .

Dubai: MBA students at University of Dubai will be certified by CIMA (Chartered Institute of Management Accountants) as a passed finalist upon their graduation, if they take the opportunity to sit for a maximum of 3 CIMA examinations along with their MBA studies, University of Dubai and CIMA have announced.

Qualified students with three years relevant experience will be entitled to a dual award and designation, CIMA’s globally accredited membership and designation that is powered by AICPA (American Institute of Certified Public Accountants) and CIMA, making them part of the largest global network. CIMA, headquartered in United Kingdom, is the world’s largest and leading professional body of management accountants and AICPA, is the largest accounting body. The certification includes all MBA majors and not the finance & accounting major alone.

Dr. Eesa M. Bastaki, President of University of Dubai , congratulated the MBA faculty members and students stating that this prestigious certificate by CIMA is another milestone in UD strategic plan to become one of the top universities in the world. He added that CIMA certification came as the result of constantly updating of our MBA curriculum, quality education and rich professional and industry experience of our faculty members.

CIMA, not for profit organization, has more than 227,000 members and students in 179 countries and with their joint venture with AICPA has a global network of over 550,000. It is very well connected with global business communities and has strong relationships with employers, and sponsor leading research.

Dr. Ananth Rao, Director of MBA and PhD programs at University of Dubai said that the CIMA membership certificate will offer an opportunity to our MBA students to be certified as CPA Australia and CMA Canada. Based on their audit practice experience, they may also be able to apply as CPA in USA. He added that by becoming a member of CIMA, this certificate will save our students a lot of resources needed to study, apply and pass towards prestigious global professional certifications and memberships”.

Ala Mikdadi, Zainab ali, Mohamed Abdulla, Malek Naif and other MBA alumni at UD thanked the university and described this MBA development as “real celebration for every MBA student enrolling at UD .” They added that “with highly competitive employment market, we need to stay ahead of the game. We need to be armed with professional certificate like CIMA certificate.”

Ms. Geetu Ahuja, Head of GCC, CIMA, said that it is a privilege for CIMA-UK to join efforts with University of Dubai in order to serve the MBA students and alumni professionally. She added that CIMA ensures that “our members and students are first choice for employers who are recruiting professionally trained business leaders. We are committed to upholding the highest ethical and professional standards, and to maintaining public confidence in CIMA and UD -MBA”

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How the media can get agri-tech on the radar Wed, 26 Aug 2015 05:36:39 +0000

By Natalie Heng

Better journalism can benefit farmers all over the world, raising awareness about major ethical issues, such as the use of genetically modified strains, but also informing smallholders about new technologies that can improve productivity. These are the conclusions of a panel discussion organised by SciDev.Net, in partnership with the Cornell Alliance for Science, on 10 June, at the World Conference of Science Journalists in Seoul, South Korea.

In this audio piece, we interview three of the panellists from different regions. They share their views on the need for greater media attention on agriculture and farmers, suggesting ways to cover an issue that, despite affecting billions worldwide, often falls off the radar.

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Alba announced as a winner in the International Green Apple Awards 2015 Wed, 26 Aug 2015 03:54:41 +0000 Alba's COO, Isa Al AnsariThe Company recognised as a winner in the Environmental Best Practice category.

The 2015 award ceremony will be held on November 16, 2015 in The Houses of Parliament, United Kingdom.

Aluminium Bahrain B.S.C . ( Alba ), a leading aluminium producer in the world, is proud to have been recognised as a winner in the Environmental Best Practice category of the prestigious International Green Apple Awards 2015.

The 2015 award ceremony will be held on November 16, 2015 in The Houses of Parliament, United Kingdom where the Gold, Silver and Bronze awards in each category will be announced.

One of the world’s foremost environment award campaigns, the Green Apple Environment Awards recognises, rewards and promotes environmental best practice around the world.

Commenting on this occasion, Alba ‘s Chief Operations Officer, Isa Al Ansari said:
“At Alba , environment, along with employee safety and health, is a key area of our vision. We continuously strive to maintain a sustainable development by investing in greener initiatives and developing cleaner technology. This win brings international recognition to Alba ‘s commitment towards creating and maintaining a sustainable environment, thus fostering a healthy work environment for its employees.”

Alba has consistently maintained a high track record of safety, health and environment, and has earned international praise and numerous accolades over the years – the United Nations Environment Programme (UNEP) environment award, the GCC award for the Best Environmental Activities by an Industrial Establishment and the Shaikh Khalifa bin Salman Al Khalifa Award for Industrial Excellence among others

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Etisalat named ‘Dream Company to Work For’ at prestigious International HR Awards Tue, 25 Aug 2015 07:55:26 +0000 Abdulaziz Alsawaleh Alshehhi - Chief Human Resources Officer - Etisalat Group
Abdulaziz Alsawaleh Alshehhi – Chief Human Resources Officer – Etisalat Group

Abu Dhabi – Etisalat Group , the leading telecoms operator in the Middle East, Africa and Asia has been named as the Dream Company to Work For at the 6th edition of Asia’s Best Employer Brand Awards.

Up against multinational companies from around the world, Etisalat won prestigious awards for ‘Best HR Strategy’,’Best HR Strategy in line with the Business’, ‘Dream Company to work for’and’Asia’s Best Employer brand’.

“It is an honor to be recognisedas the Dream Company to Work for,” said Abdulaziz Al Sawaleh Alshehhi, Chief Human Resources Officer of Etisalat Group . “It reflects the value Etisalat Group places on developing our greatest asset, the people who work for us, and our commitment to building a culture of innovation and development.

The innovative, long-term HR programme we have established puts the employee at the heart of development, and has resulted in excellent employee satisfaction rates. As a resultof the work we have done we have seena high demand in job applications requests received worldwide.”

The 6th Asia’s Best Employer Brand Award were hosted by Employer Branding Institute, World HRD Congress and stars of the industry group and by the Asian Confederation of Businesses. The Asian Business Awards are presented following the assessment of an independent panel of expert judges.

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MBRF to organise 2nd Knowledge Conference 2015 with education, information technology, research as key pillars Tue, 25 Aug 2015 05:15:46 +0000 mbrscHE Jamal bin Huwaireb: Innovation will be main theme of the conference.

The Mohammed Bin Rashid Al Maktoum Foundation (MBRF) has announced that the second edition of the Knowledge Conference, to be held from December 7 to 9, 2015, at Grand Hyatt Dubai, will focus on innovation as its key theme.

Expanding the topics and sessions from the highly successful First Knowledge Conference held last year, this year the event will host several knowledge experts from diverse sectors as well as diplomats and government representatives.

His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, witnessed the inaugural event and the announcement of the winner of the Sheikh Mohammed Bin Rashid Al Maktoum Knowledge Award, which honours an international personality for his or her contributions to the dissemination of knowledge. The award also raised the profile of the event, establishing it as an international knowledge event.

His Excellency Jamal bin Huwaireb, Managing Director of MBRF, said the second edition of the Knowledge Conference will feature innovation as the main theme in line with the directives of President His Highness Sheikh Khalifa bin Zayed Al Nahyan declaring 2015 as the Year of Innovation.

“The Knowledge Conference 2015 will have three core pillars – education, information technology and scientific research. Education has been chosen as a major pillar considering its significance to the progress and development of the society. The quality of education is closely linked to social development. They are two sides of the same coin, as building human capital is critical to achieving sustainable development and social justice to improve the quality of life of the people.

“In view of the significant role of education in the development process, discussions on this theme will provide an opportunity for all stakeholders to examine the latest innovative trends, best practices and latest technologies related to the education sector,” HE Bin Huwaireb said.

He added: “Information technology has transformed the society on an unprecedented scale, and today digital media plays a key role in communications. It is therefore an important and effective element in the fields of development, and a pillar for all major projects. Thus, it is important to discuss ways of leveraging innovative information technology to serve the goals of sustainable development.”

HE Bin Huwaireb added that research is considered the most significant stage in the progress of societies and nations. “Research that led to technological and knowledge development has helped raise human capabilities. It is a pivotal area that influences development efforts, scientific and technological status, infrastructure capabilities and knowledge dissemination in any country.”

The first session of the Knowledge Conference witnessed the launch of the Third Arab Knowledge Report and the start of work on the Arab Knowledge Index, an indicator that monitors the status of knowledge in the Arab world on an annual basis.

The three-day event discussed key issues on the knowledge domain that touch the lives of people. It paved the way for effective dialogue on the development of knowledge, and looked at innovation as a key pillar to build knowledge based societies and achieve the aspirations of the people.

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Gulf Medical University: The Highest in Demand Private Medical University in the UAE Tue, 25 Aug 2015 03:31:43 +0000 gmuAs soon as the Gulf Medical University (GMU) opened its admissions for this academic year, the University admissions department received a whopping 4000+ applications for just around 300 seats. The admissions department is currently in the process of shortlisting and interviewing admission-seekers. The high demand, due to which very few seats are available, speaks volumes of GMU’s emergence as the most sought-after private medical university in the UAE.

Located in the Al Jurf area in the northern emirate of Ajman, the Gulf Medical University is a full-fledged private medical university owned and operated by the Thumbay Group UAE. The Ministry of Higher Education & Scientific Research has recognized GMU as a center of excellence and has permitted the University to offer MBBS, BPT, DMD, PharmD and Masters Programs in Clinical Pathology, Public Health, and Toxicology.

Apart from being the first medical institution in the region which offers admissions to both boys and girls of all nationalities, the Gulf Medical University has also earned a reputation of providing programs that had been introduced in the region for the first time. GMU is first in the region to launch unique programs like Masters in Human Reproductive Biology, Bachelor of Biomedical Sciences and Masters in Physical Therapy.

GMU has outstanding infrastructure and facilities, which is at par with some of the established medical institutions in the world. In addition to the academic programs, the University is in the forefront of Continuing Medical Education and Continuing Professional Development programs. The university has been organizing international and regional conferences and symposia on a regular basis. GMU also publishes a bimonthly, bilingual health magazine – Health. It also has a well-organised alumni network of highly placed healthcare professionals. No wonder GMU attracts students from over 70 countries and faculty and staff from over 22 countries!

A state-of-the-art Medical Research Facility named the Center for Advanced Biomedical Research & Innovation (CABRI) has been set-up at GMU, to pursue excellence in biomedical research. The University has also established a Center for Advanced Simulation in Healthcare (CASH), a multidisciplinary educational facility to integrate simulation as an educational tool to provide a state-of-the-art, safe learning environment through high quality and internationally recognized education and training programs.

The entire network of Thumbay hospitals, clinics and diagnostic centres are affiliated to Gulf Medical University , providing opportunities for clinical experience and residency positions. Thumbay Group’s newly opened teaching hospital in Dubai as well as the recently opened dental hospital in Dubai are added attractions to students desirous of pursuing a high-flying medical career.

GMU has won numerous recognitions and accolades, including being rated as one of Asia’s 100 Best & Fastest Growing Private Education Institutions. It was also presented with an award during the Asian Education Excellence Summit 2014 in India. The university is listed in the World Directory of Medical Schools (WDMS) by the World Health Organization (WHO) and The Foundation for Advancement of International Medical Education & Research (FAIMER).

The focus of the Gulf Medical University is in the three core areas of Medical Education, Healthcare and Research. The university will strive to develop these three core areas as spotlights of medical excellence, in the coming years.

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Siemens lands €470 million order for substations in Qatar Mon, 24 Aug 2015 08:15:11 +0000 siemensLargest single order for Siemens WLL in Qatar to date

Substations are required for infrastructure development projects due to upcoming FIFA World Cup 2022 and Qatar National Vision 2030

Phase XII is part of the ongoing Qatar Power Transmission System Expansion

Siemens has executed substations and cabling projects worth €2 billion for Phase V, VI, VII, VIII, IX, X, and XI since 2005

Siemens has been awarded a major order by Qatar’s state-owned utility Qatar General Water & Electricity Corporation (KAHRAMAA). As part of the national project to expand Qatar’s power distribution network, Siemens will deliver 18 turnkey substations to supply power and help to cater for increasing electricity demand. Siemens’ technology is supporting KAHRAMAA with continuous improvements to its infrastructure in order to meet the country’s goals for a successful World Cup in 2022 and the Qatar Government’s vision for 2030. The order is valued at €470 million, and completion of the project is scheduled for 2017.

“We are very proud that KAHRAMAA has chosen our field-proven and state-of-the-art products for Phase XII. We are working very closely to support the expansion of Qatar’s power distribution network with appropriate equipment and solutions,” said Wolfgang Braun, Senior Executive Vice President, Energy Management, Siemens Middle East. “These are highly challenging infrastructure projects in which a wide assortment from our portfolio of products and systems will be deployed. They are also highly demanding in terms of project management, because several systems will have to be constructed in parallel within a very short time.”

The order encompasses the design, engineering, supply, installation, and commissioning of 14 new substations for the 400-kilovolt (kV), 132-kV, 66-kV, and 11-kV voltage levels, including switchgear, transformers, control and protection equipment, and the extension of four existing substations.

The newly built 400-kV Bul Hemmaid substation will be used to transmit power from the independent water and power plant (IWPP) Facility-D into Qatar’s power grid. Facility-D, which will be fully operational by 2017, will have a power generation capacity of 2,400 megawatts (MW) and a desalination capacity of 130 million gallons a day (g/d) of water. Construction of the 400-kV Super Substation Al Sakhamah – which will feed power to various areas including Lusail Metro Primary in Lusail City – is also part of the contract. Lusail City will be hosting the inauguration and closing ceremonies of the FIFA World Cup 2022. All substations are required to supply power for ongoing infrastructure development projects, schools, hospitals, and residential complexes for the upcoming World Cup and Qatar’s National Vision 2030. The substations are located in and around Doha, the capital of Qatar.
Siemens’ new 420-kV single-break design 8DQ1 gas-insulated switchgear (GIS) will be used for the first time in Qatar. This system features a compact design and has a standard panel width of 2.20 meters, making it the smallest switchgear in the 380-kV (kilovolt) range. The 8DQ1 GIS systems will be manufactured in Siemens’ switchgear plant in Berlin, Germany. The transformers will be delivered from the transformer factory in Zagreb, Croatia.

Siemens will execute the order as part of the ongoing Qatar Power Transmission System Expansion – Phase XII. Since the beginning of the program in 2005, Siemens has installed more than 110 substations and approximately 1,400 kilometers of high-voltage cable. Siemens has completed all projects to date, totaling nearly €2 billion, within the defined schedule.

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