ArabBrains MENA Education Innovation Technology Investment Networking Events News Social Media Blogs Wed, 07 Dec 2016 09:49:31 +0000 en-US hourly 1 Kaspersky Lab cybersecurity strengthens META region team with new appointments Wed, 07 Dec 2016 09:27:15 +0000 .

Dubai, Kaspersky Lab announces the appointment of Amir Kanaan as Managing Director in the Middle East, as well as the promotion of Aman Manzoor to the new role of Head of Consumer Sales in META (Middle East, Turkey and Africa). These changes reflect the focus the company places on the region for its development.

“We see great business perspectives for growth in the region, and aim to double sales in the META region by the end of 2020. I’m sure that our strong regional team can achieve this goal by establishing new customer and partner relationships and promoting new offerings for enterprise and SMB organizations,” said Maxim Frolov, Managing Director for the Middle East, Turkey and Africa, Kaspersky Lab.

Amir Kanaan has more than 15 years of sales and managerial experience in the field of IT Security. As Managing Director in the Middle East at Kaspersky Lab, he is responsible for strengthening the company’s position as a market leader and growing Kaspersky Lab’s business in the region.

“Along with IT development and IT threat landscape changes, seeing more public cases of cybersecurity breaches, more organizations in META now pay a lot of attention to cybersecurity. We have been a trusted partner to many of these organizations, and are ready to meet the needs of others, by sharing our almost 20 years of expertise in the form of intelligence services and award-winning solutions. Working closely with our local partners, we’ll be making sure our customers are protected in the complex and constantly changing IT environment,” said Amir Kanaan, Managing Director in the Middle East, Kaspersky Lab.

Aman Manzoor in his role as Head of Consumer Sales in Middle East, Turkey and Africa will be promoting all Kaspersky Lab solutions for home users on the fast developing META market. Before this appointment Aman was Regional Consumer Sales Director in the Middle East at Kaspersky Lab, so he will continue to apply his experience in developing a qualified team of personnel and a well-equipped and diverse channel network.

In recent years, Kaspersky Lab has expanded its security portfolio with new solutions for individuals and organizations, and introduced important updates to its current products such as Kaspersky Internet Security – multi-device 2017. The company offers Security Intelligence Services to corporate customers, as well as the comprehensive integrated Kaspersky Endpoint Security platform and a range of specialized targeted solutions. Among its latest offerings are Kaspersky Endpoint Security Cloud – a software-as-a-service solution that provides small and medium-sized businesses with multi-layered IT security, and Kaspersky Industrial CyberSecurity – a solution designed to protect complex industrial environments.

]]> 0
Mona Al Marri opens 6th InfoComm Middle East and Africa Wed, 07 Dec 2016 06:38:14 +0000 monaDirector General of the Government of Dubai Media Office (GDMO) HE Mona Ghanem Al Marri today inaugurated the 6th InfoComm Middle East and Africa, the region’s largest professional audiovisual event at the Dubai World Trade Centre.

Being organised under the theme ‘Audiovisual Communications in a Hyperconnected World’, the event seeks to drive the region’s professional audiovisual take-up and the exchange of global best practices. InfoComm MEA is being held for the first time as a standalone event.

HE Mona Ghanem Al Marri said: “The UAE is already one of the fastest-growing professional audiovisual markets in the Middle East and the economic growth opportunities in the country will add to the growth momentum of this market. The expansion of key sectors, and the growing number of mega events in Dubai will be an important driver of the market. InfoComm MEA creates a valuable platform for networking and knowledge sharing that are necessary for the industry to tap new opportunities for growth.”

The UAE market is set to reach USD 1.2 billion in 2016, which represents 35 percent growth from 2014, while the Middle East’s professional audiovisual market is set to reach USD 2.8 billion in 2016, a growth of 34 percent, according to a recent report by industry group InfoComm International.
“Mega-events like Expo 2020, sporting matches such as 2022 FIFA World Cup Qatar, and music festivals and concerts across the Middle East need to have the unique audio, lighting, and video production to provide a high-impact, fully-immersive visitor and fan experience,” said Nour Assafiri, CEO of Martin Professional Middle East, one of the world’s largest creators of lighting and video systems.

Holograms, massive videoboards, and state-of-the-art audio and lighting displays will be among the audiovisual innovations set to make Expo 2020 in Dubai the world’s most technologically advanced event.

Beyond mega-events, audiovisual solutions will also be vital in two of the fastest-growing sectors in the UAE and Middle East – retail and hospitality. High-quality audio, digital signage, ultra-high definition 4K LED walls, digital wayfinding, and room control are the audiovisual solutions that are making major inroads, enhancing the shopping and guest experiences.

“Sound is one of the key elements that support a positive experience. Capturing audio is a crucial start of delivering great sound and our goal at InfoComm is to educate the market and introduce them to innovative solutions to do this,” said Chicco Hiranandani, Director of Sales and Marketing, Shure Middle East and Africa.

Sharing global best practices in retail and hospitality, InfoComm MEA partners include the Association of Professional Interior Designers and Middle East Council of Shopping Centers.

InfoComm MEA is also hosting the first co-located Digital Signage Summit, organized by Invidis Consulting. The Summit is bringing a stronger focus on digital signage’s use cases across a wide range of industry verticals, from retail to hospitality and transportation.

On the back end of every venue, the management needs instant access to real-time dashboards for their audiovisual systems – with instant insights on crowd reaction, guest enjoyment, and the quality of audio and lighting systems.

“Control rooms are vital for mission critical 24/7 applications, and the rise of the GCC’s Smart Cities is seeing a burst of demand for control rooms that can work in large venues from malls to arenas, and enhance city services from smart traffic to utilities. Control rooms need to be future-proofed to meet the changing technology and urban needs to the next decade and beyond,” said Alistair Duthie, Regional Manager – UK and Middle East, at Mitsubishi Electric, which is showcasing its new narrow pixel pitch LED display.

InfoComm MEA 2016 is expected to host more than 3,000 visitors, and more than 120 manufacturers from over 20 countries, along with an engaging Summit conference programme.

“InfoComm MEA has seen strong participation from exhibitors, and we expect another robust year of business deals and partnerships in professional audiovisual solutions. As a standalone event, InfoComm MEA is bringing focused attention to specific solutions, deeper engagement between exhibitors and visitors, and exchanging knowledge with the top industry speakers,” said David Lim, Project Director, InfoCommAsia Pte Ltd, the organizers of InfoComm MEA.

InfoComm MEA runs from 6-8 December 2016 at the Dubai World Trade Centre. For more information and to register for free, visit

]]> 0
U.S.’s Juniper Networks appoints Hatem Hariri general manager, Middle East and Africa Wed, 07 Dec 2016 03:55:04 +0000 .

Juniper Networks, an industry leader in automated, scalable and secure networks, today announced that Hatem Hariri has been appointed as general manager, Middle East and Africa. In this role, Hariri is responsible for all aspects of sales strategy, planning and operations across Juniper’s entire MEA business.

Hariri brings 20 years of technical, sales and senior business management experience in telecommunications to this role at Juniper, having worked with technology vendors, including Avaya and Nortel across the MEA region and globally. Hatem’s experience covers the telecommunications and diverse vertical enterprise sectors, including government, oil and gas, education, hospitality, banking and small-medium businesses.

“Juniper has a first-class routing, switching, data centre and security portfolio, plus an extremely strong position in software-defined networking. I look forward to working diligently with Juniper sales, technical engineering and partner teams across this region to help our customers build innovative networks that can drive their business success for the long term,” said Hatem Hariri.

Additional Resources:

  • Blog from Hatem Hariri on LinkedIn

Follow Juniper Networks online: Facebook | Twitter | LinkedIn
Juniper Blogs and Community: J-Net
Juniper 1on1 app: Keep up with all things Juniper from your smartphone. Download the app from iTunes and Google Play store today.

]]> 0
“Implementation Science” Bolsters Egyptian Health Care Tue, 06 Dec 2016 08:06:22 +0000 us sdMedical researchers from the Middle East and North Africa region are meeting in Cairo on December 5-7 to study “Implementation Science,” which is a field that brings evidence from biomedical and healthcare research into public health practice and policy.

Their goal is to improve public health by bridging the gap between optimal health practices and the realities of everyday practice.

The Implementation Science program is sponsored by the United States Agency for International Development (USAID); the U.S. National Cancer Institute; the National Academies of Science, Engineering, and Medicine; and the World Health Organization Eastern Mediterranean Regional Office.

Ambassador Stephen Beecroft noted that sharing a deep understanding of scientific research principles and applying them to healthcare will benefit the Egyptian people.

This meeting in Cairo is the culmination of a 4-month capacity building program that helps researchers develop skills to better analyze public health needs, such as cancer control and the prevention of non-communicable diseases.

Researchers are also learning to prepare stronger science proposals for future funding opportunities, such as the USAID PEER program that has so far awarded USD 50 million to over 200 research projects by scientists in developing countries.

]]> 0
Sharjah Statistics to Share Global Spotlight on Use of Data for Community Development Tue, 06 Dec 2016 06:19:49 +0000 sheikh-mohammedInternational Association for Official Statistics Conference to be held in Abu Dhabi

The Sharjah Department of Statistics and Community Development (DSCD) has announced its participation in the 15th conference of the International Association for Official Statistics (IAOS 2016), which will be hosted in Abu Dhabi from 6th to 8th of December. More than 500 top officials, policy makers and experts will be attending the three-day event, where DSCD will showcase a range of modern statistical methodologies and practices it has used during the ‘Sharjah Census 2015’ and will highlight its key results.

The department will also present a work paper illustrating the advanced technologies it adopted in collecting highly accurate spatial statistical data during ‘Citizen Survey 2013’, ‘Service Survey 2014’ and ‘Sharjah Census 2015’.

DSCD combines the mission and utilisation of data collection to enhance community development, in line with the vision of His Highness Sheikh Dr Sultan bin Muhammad Al Qasimi, Member of the Supreme Council and Ruler of Sharjah, and his guidance to ensure the sustainable welfare and happiness of Sharjah’s citizens.

Sheikh Mohammed Bin Abdullah Al Thani, Chairman of DSCD, said: “The IAOS 2016 conference is a global gathering for statistical experts from across the globe. It provides the ideal platform to highlight best practices in statistical data management and strengthen cooperation between the various bodies locally, regionally and globally. The conference also provides a valuable opportunity to share expertise and knowledge on how to implement statistical processes and develop effective statistical services in the best possible manner,” he added.

“We look forward to introducing participants to our work and the experience we have gained over the years, culminating in the Sharjah Census 2015, which is an outstanding achievement in statistical work. We aspire to attract the best global practices that can be applied to build a more comprehensive and sustainable statistical system as part of our quest to not only stay abreast, but take a leading role in developing statistical work,” Sheikh Mohammed Al Thani said.

The Sharjah Census 2015 is the most important statistical work implemented in Sharjah so far. It has provided the necessary data for decision makers, officials and investors to assess many economic, social and cultural aspects of the emirate. It has also helped to determine population rates in Sharjah’s cities and provide detailed information about commercial establishments. This data assists in detecting the types, places and concentration of businesses, and the increase or lack of services and facilities. This identifies the emirate’s economic activity and can pinpoint where urban and community development is needed most.

Organised by the Abu Dhabi Statistics Centre, the IAOS 2016 Conference will take place under the theme ‘The Spirit of Official Statistics: Partnership and Continuous Innovation’ at the Abu Dhabi National Convention Centre. This is the first time that an Arab country has won the bid to organise this renowned international conference, a new achievement that emphasizes the UAE’s growing position and leading attraction as a host for major events.

The event will also discuss strengthening the value of official statistics in the rapidly expanding information society, partnerships in action for results, innovation and modernisation of national statistical systems and adherence to fundamental principles in practicing statistical work. A session titled ‘Measuring Progress for Arab Women’ will be dedicated to Arab women in the first time of the IAOS history.

]]> 0
Middlesex University Dubai partners with BCS, The Chartered Institute for IT – ME Section to develop tomorrow’s IT leaders Tue, 06 Dec 2016 05:30:47 +0000 mudMiddlesex University Dubai partners with BCS, The Chartered Institute for IT – Middle East section to champion the advancement of the IT sector in UAE.

The MoU will provide the next generation of IT professionals with the skills and connections needed to succeed in the industry.

Dubai, UAE: Middlesex University Dubai and BCS, The Chartered Institute for IT – Middle East section signed a Memorandum of Understanding (MoU) with the aim of working towards the advancement of the field of Information Technology in the UAE.

Both organisations agreed in principle to support one another under many initiatives. These include development and support of the computing programmes and students under the department of Computer Engineering and Informatics, organising and hosting academic events, promote professional and ethical practice among students in the field of IT and explore other avenues for collaboration.

“Middlesex University Dubai is pleased to working with BCS to as part of its endeavor to bridge the skills gap in enabling our students to be industry ready and provide our students opportunities for professional growth.” said Dr. Cedwyn Fernandes, Director of Middlesex University Dubai.

Eng. Adel Alkaff Al Hashmi, Founder and Chairman, The Chartered Institute for IT (BCS) ME Section, highlighted, “We are pleased with our partnership with Middlesex University in Dubai through signing the MoU today. As part of this collaboration, we look forward in promoting IT professionalism, BCS Membership for both students and faculty, as well as hosting joint events addressing emerging topics in IT.”

The MoU signing ceremony took place on December 04, 2016 at the Middlesex University Dubai Knowledge Park Campus and was attended by officials from University and BCS ME committee.

BCS is a leading professional body for those working in IT, with a worldwide membership of over 70,000 members in 100 countries. The BCS objectives are to promote the study and application of communications technology and computing technology and to advance knowledge of education in ICT for the benefit of professional practitioners and the general public. It was founded in 1957 as the British Computer Society and is the only professional body in the United Kingdom with the ability to grant chartered status to IT professionals.

]]> 0
UAE’s Al-Futtaim Engineering, Technologies appoints CEO Mon, 05 Dec 2016 08:16:00 +0000 al-futtaimAl-Futtaim has announced the appointment of Dr. Hayan Sayed as Chief Executive Officer of Al-Futtaim Engineering and Technologies.

Part of Al-Futtaim Group Real Estate, Al-Futtaim Engineering is a multi-disciplinary engineering organisation operating across UAE, Qatar and Saudi Arabia with over 30 years of successful operations. Al-Futtaim Technologies is a leading Converged Systems Integrator and provides complete business solutions to large, medium and small customers.

With over 30 years’ experience across the Middle East and Europe, Hayan brings with him a wealth of knowledge in strategic planning, market assessment, project feasibilities, mergers and acquisitions, engineering business unit management and process re-engineering.

Chris O’Donnell, Group Director – Real Estate, Al-Futtaim, said: “We are excited to have Hayan on our team. He has a proven track record as an innovative leader and will provide the vision and direction to take our Engineering and Technologies businesses to the next level.”

In his new role as CEO of Al-Futtaim Engineering and Technologies, Hayan will build and deliver the strategic direction and future vision along with the management team, drive a shared commitment to business excellence, improve the business model and reduce critical risk exposures.
Commenting on his appointment, Hayan said: “I am absolutely delighted to join Al-Futtaim. The Engineering and Technologies teams have succeeded at delivering excellent results and I am looking forward to the challenge of building on this foundation.”

Hayan holds a Ph.D. in Industrial Systems Engineering (Business Strategies) from the National Polytechnic Institute of Lorraine, France and Bachelor’s degree in Industrial Systems Engineering from Ecole des Mines, France.

]]> 0
Avaya Helps AMEA’s Midsize Businesses Raise the Bar for Customer Experience Mon, 05 Dec 2016 06:43:15 +0000 avayaAvaya IP Office Contact Center 10 delivers the simplicity and easy to use tools midsize companies in the Asia-Pacific, Middle East and Africa markets need to meet customer expectations and compete with larger enterprises.

Avaya today announced a new version of the company’s contact center platform that enables midsize businesses to rise above the competition by offering a superior, omnichannel customer experience. Avaya IP Office Contact Center 10 is a true, end-to-end solution with the advanced features and tools customers expect, but the simplicity and affordability needed by midsize business.

Research data finds that 60% of consumers surveyed stated their expectations for customer service are higher now than they were just one year ago[1]. In addition, by 2020 customer experience is expected to surpass product and price as the key brand differentiator[2]. Finally, Aberdeen Group (2015) research shows significant increases in customer retention, profitability and growth for those companies that deliver best-in-class customer experiences over those that don’t.

Read the blog: Make or Break: The Customer Experience Imperative for Midsize Businesses.

Avaya IP Office Contact Center 10 extends Avaya’s industry leading contact center innovations that deliver efficient, personalized customer service, lower costs, and increase profitability. Midsize companies can quickly and easily define and deploy an omnichannel strategy that encompasses the entire customer journey, from proactive, outbound capabilities, multi-channel self and assisted service, through real-time and historical reporting and integration with CRM packages. Avaya IP Office Contact Center 10 dramatically simplifies the ability to provide that best-in-class experience with the following new capabilities for ease of use and simplification:

  • Out of the box configuration wizards and templates to quickly design call and IVR flows that reduce time required by up to 80 percent
  • Ability to make changes to call flows on-the-fly
  • Simplified and enhanced user interface and web administration, including installation and configuration wizards for multichannel services and other frequently used features
  • Enhanced real-time and historical reporting capabilities including more than 30 ready-to-use report templates that can be accessed in as little as four clicks
  • Customer callback features that hold their place in the queue and give them more control over their time
  • High availability and resiliency with support for VMware HA
  • Tightly integrated workforce optimization via Avaya Workforce Optimization Select

Avaya IP Office Contact Center is optimized for use with Avaya IP Office software, and is available in multiple deployment options, including premises-based, hybrid or pure cloud.

Avaya IP Office Contact Center 10 is globally available now in English, Spanish, French, German, and Italian.


“Customer expectations continue to rise and change, requiring companies to develop a far broader set of capabilities for their customer interactions. To be successful today, midsize businesses must be able to respond swiftly, efficiently and accurately to their customers no matter which channel of interaction – or combination of channels – customers choose. The new features in Avaya IP Office Contact Center 10 help contact centers quickly define and deploy their customer service strategy to proactively manage the entire customer lifecycle with the simplicity, flexibility and tools needed to improve the quality of customer interactions.”

Karen Hardy, vice president, Avaya Customer Engagement Solutions

“Midmarket companies in the AMEA region face the same challenges as larger enterprises to deliver the experiences that customers in today’s digital world take for granted. Avaya IP Office Contact Center 10 provides a feature-rich solution that midsize businesses can deploy quickly and easily – without breaking the bank to do so. Customers know they have a trusted solution that can develop according to their business needs.”

Khalid Khan, Mid-market Director, Asia, Middle East and Africa, Avaya

]]> 0
Clean energy gains ground, but old dirty habits die hard Mon, 05 Dec 2016 04:18:36 +0000 solar-park
Men stand in front of solar panels at the Mohammed bin Rashid Al Maktoum Solar Park in Dubai, November 28, 2015. REUTERS/Stringer Reuters/Stringer

By Laurie Goering

Solar power is becoming so cheap so fast that in Abu Dhabi it’s now less costly to produce a unit of energy from the sun than from oil, leading energy experts said this week.

But that doesn’t mean a global switch to renewable energy will be inevitable or speedy, they told a London conference.

Difficult and sometimes unexpected problems still stand in the way, including pension funds heavily invested in fossil fuels, upfront costs for clean power, political flip-flops in key nations, and the lobbying prowess of old energy companies.

“Fossil fuels won’t just go away by themselves,” warned Patrick Graichen, executive director of Agora Energiewende, a German energy policy group.

In Germany, renewable sources account for about a third of electricity production but backing for coal persists, he told the discussion organised by think tank Chatham House.

“It’s not just about phasing in the new technologies,” he said. “You need a phase-out plan for the cheap incumbent fuels.”

That could include tax breaks and credit to stop fossil fuel companies defaulting on debt if they fail or plants close early.

In Europe, the 16 largest power companies had net negative income for the first time last year, as old fossil fuel plants lost ground to renewables, said Tomas K?berger, executive chair of Japan’s Renewable Energy Institute and a professor of industrial energy policy in Sweden.


Such losses might be expected to drive a faster switch to renewable energy and quicken the demise of old plants, the experts said. But instead, traditional energy companies have lobbied hard for governments to remove support for renewables or even to tax them, and have blocked proposed fossil fuel levies.

“In Europe, the incumbent power companies are fighting for survival using the political influence they have,” K?berger said. “What we have seen in the last 18 months or so in most developed countries is a priority shift from supporting renewable (energy) to protecting incumbent power companies.”

That’s not the case in countries like China, which is rushing into solar and other renewables, driven by a desire to produce more power without worsening smog, and to make money by becoming a leader in a growing industry.

But Japan will struggle to make the same rapid shift, in part because both its banks and pension funds have major investments in traditional power companies, K?berger said.

“For Japan it isn’t a technical problem but a financial problem,” he said. “The country doesn’t want big power companies with big debts (owed) to pension funds to go down.”


Another problem hampering renewable energy expansion is the high initial cost of solar and other renewable energy sources. With fossil fuel plants, costs are more evenly spread between construction of facilities at the outset and buying fuel over time. With solar energy, 90 percent of the cost comes upfront, which can be hard for countries, companies and people to manage.

That makes the cost of borrowing crucial to whether clean power takes off in a country, Graichen said. Germany can produce solar power more cheaply than sunny Spain “because we have lower interest rates, not because we have more sun”.

Countries that struggle to access finance are more likely to invest in fossil fuel capacity. Pakistan, for instance, desperately needs to generate more electricity to meet growing demand but is planning to get much of that from coal plants – still its cheapest option.

“Poor countries are going to electrify and they don’t want to slow down. If they can do it cleanly, that’s great, but if not they’re still going ahead,” said Laszlo Varro, chief economist for the International Energy Agency.

Telling them not to build coal plants “is not going to be a very fruitful conversation” unless alternatives are available, he said.

Still, there is plenty of good news on clean energy, the experts said. The sums invested in renewables have stagnated in recent years – but that is largely because solar power costs have fallen 90 percent since 2009, requiring much less money to buy the same amount of equipment.

Energy efficiency efforts also are ramping up around the world, Varro said. A move to more efficient appliances, for instance, means more people can buy fridges or air conditioning without driving a steep rise in planet-warming emissions.

Increased efficiency is one reason demand for new energy in many places is now small, even as GDP grows more quickly, Varro said, which is helping the transition to clean power.

One area where that shift is not working so well is in transportation, where cheap oil is encouraging people to buy bigger cars and drive more, he added.

Electric cars are growing in popularity but their success so far is “fragile”, he emphasised.

]]> 0
IDC predicts 10 most important shifts in IT organisations before 2020 Fri, 02 Dec 2016 11:54:13 +0000 idcIDC FutureScape predicts 40% of IT projects will create new digital services at CIOMajlis meeting

Dubai, Global ICT research and consulting firm International Data Corporation (IDC) has laid out the ten most important shifts that will happen in IT organizations over the next 36 months and will guide senior IT executives in the formation of their three-year strategic IT plans.

To help CIOs and IT executives successfully lead their organisations through the accelerating process of digital transformation, IDC has unveiled its latest IDC FutureScape predictions at the monthly CIOMajlis meeting in Dubai.

Addressing the tenth CIOMajlis held at Emirates Golf Club in Dubai, Olivier Schaller, Associate Vice President for IDC’s IT Executive Programs, offered guidance on managing the impact of these predictions on IT investment priorities and implementation strategies.

CIOMajlis, an initiative by Smartworld, an Etisalat and Dubai South joint venture company, aims to contribute to realising the vision of the National Innovative Strategy with the goal of making the UAE the world’s most innovative country by 2021.

Abdulqader Obaid Ali, Chief Executive Officer, Smartworld, said: “I believe it is a great initiative of CIOMajlis to do benchmarking. Companies are beginning to feel more comfortable with each other and it is very necessary where they can start sharing their information. I think the time is right now because we need to find a benchmark. It is truly a measure to see where you are compared to the rest and find to improve yourselves. This is the whole purpose of the CIO Majlis.”

Titled ‘IDC FutureScape: Worldwide CIO Agenda 2017 Predictions’, the 10 predictions are:

By 2019, 40 per cent of IT projects will create new digital services and revenue streams that monetize data;

Lack of vision, credibility, or ability to influence will keep 40 per cent of CIOs from attaining leadership roles in enterprise DX (digital transformation) by 2017;

By 2019, 75 per cent of CIOs will recognize the limitations of traditional IT and embrace a leadership approach that embodies a virtuous cycle of innovation (Leading in 3D);

By 2021, one third of CEOs and COOs of Fortune 2000 companies will have spent at least five years of their career in a technology leadership role;

By 2018, 45 per cent of CIOs will focus on platformization using DevOps for rapid development, cost reduction, and enterprise agility;

By 2017, 80 per cent of CIOs will drive global risk portfolios that enable adaptive responses to security, compliance, business, or catastrophic threats; and

By 2019, 40 per cent of digital transformation initiatives will be supported by Cognitive/AI capabilities, providing critical insights for new operating and monetization models;

By 2018, 65% of IT organizations will create new customer-facing and ecosystem-facing services to meet the business DX needs;

By 2018, 40 per cent of CIOs will advance DX initiatives by building organizational linkages with line of business (LOB) technology teams and across IT organizational silos, empowering changes in thinking, culture, and practices; and

By 2019, 80 per cent of bimodal IT organizations will accumulate a crippling technical debt resulting in spiralling complexity, costs, and lost credibility.

Waseq Ahsan, Director, IDC Executive Programs, in his presentation, proposed a pilot project in collaboration with CIO efforts to test and trial metric collection and develop a set of benchmarks and fine tune the process before rolling it out across the UAE and the wider region.

Ahmed Al Mulla, Chairman of CIOMajlis, who is also Senior Vice President, Corporate Services, Emirates Global Aluminium, said: “Today all companies in the GCC region want to do benchmarking. They don’t have reference data. All managements are looking for this. Even the companies that are doing the benchmarking or doing service are actually international companies. To do it through CIOMajlis, which comprises local companies, we will first of all have more credibility. Companies are not looking for thousands of data, they look for a few data that are relevant to their industry. Companies come and say are we are spending enough on security or too much on security.”

On the IDC predictions, he said: “One of the issues in IT is that technology gets replaced very fast. Technology predictions help us to be aligned with new technology and trends. My advice to CIOs is that you be aligned with others, because the situation is ‘innovate or die’,”

]]> 0