Tuesday , 28 January 2020
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VIVA Bahrain launches innovative solution to enhance customers’ data roaming experience


New roaming packages offer flexible pricing options based on individual usage

Manama – VIVA Bahrain , the Kingdom’s most innovative telecom provider, has introduced in collaboration with Syniverse, an innovative service offering a selection of new, highly customisable data roaming packages for the first time in the region. With this innovative service pre- and post-paid users will enjoy a hassle free roaming experience.

The long-awaited service allows customers to select the data packages that best suit them based on their usage requirements. The solution suite is designed to give the subscribers control over their data roaming options, greater insight into their usage and the ability to manage roaming costs.

Commenting on the new service, Saad Odeh, VIVA Bahrain Chief Wholesale and Enterprise Officer, said: “In our continuous efforts to satisfy our customers’ needs we seek to introduce the newest and most innovative services to the market. VIVAin collaboration with Syniverseallowcustomers to be able to control their data usage while traveling abroad. The serviceoffers different controlled packages in selected countries that fit the specific needs of individuals. Additionally, it allows customers to manage their costs and avoid ‘bill shock’ by alerting them via text messages when theyreach specific amounts of spending.”

“Voice and messaging service have long been must-haves for mobile users; today data services are equally vital,” said Nour Al Atassi, Regional Vice President and Managing Director, Middle East and Africa, Syniverse. “Our agreement with VIVA Bahrain builds on a long and successful relationship between the two companies that includes VIVA’s use of Syniverse’s Data Clearing House solution, among many other solutions.”

About Marc Mcilhone

Marc Mcilhone
Marc Mcilhone is ArabBrains' Editor - sourcing news and features content and overseeing the work of the site’s contributors. Marc’s work is informed by his technical background in architecture having worked for some of the UK’s leading practices on projects within the education, healthcare and housing sectors. Marc has a particular interest in how innovators are creating sustainable solutions that have a positive impact on people’s everyday lives. Please email press releases and news to: editor@arabbrains.com

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