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Tag Archives: Customers

Innovation is not just new technology, retailers told they must remember to communicate with customers

Disruptive brands come into sharp focus at The Retail Summit in Dubai Being innovative does not simply mean embracing the latest technology, adopting AI, utilising AR and replacing humans with robots. That was a recurring message delivered to the 900 senior executives at The Retail Summit held in Dubai in mid-February. The event featured 80 speakers and saw hundreds of …

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Blockchain-based tech to enrol bank customers extended to SMEs in Abu Dhabi

ADGM chief tells Fintech Abu Dhabi that e-KYC, private financing and trade finance platforms should ease access to funding The chairman of Abu Dhabi Global Markets (ADGM) has said that it intends to extend the electronic know-your-customer (e-KYC) technology developed to help banks onboard retail customers earlier this year to incorporate SME customers. Speaking at the Fintech Abu Dhabi event …

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Mashreq introduces to customers UAE’s first chatbot

‘Mashreq Bot’ is designed to simulate a conversation with customers using Artificial Intelligence on Digital Platforms Mashreq, the UAE’s leading financial institution, has introduced its latest innovation – UAE’s First ‘Mashreq Bot’; an Artificial Intelligence agent – or chat-bot – programed to simulate an intelligent conversation with users. Customers can use the chat-bot to display Mashreq products and perform card-less …

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Zain introduces local data roaming offer for B2B customers

Reinforcing the company’s array of offerings and solutions to the corporate sector. Kuwait – Zain, the leading telecommunications company in Kuwait, introduced its latest offering for corporate customers, enabling them to enjoy the same local Internet caps while roaming with Zain’s premium partners abroad. Zain’s offer comes as part of its vision to embrace the current digital business transformation, wherein …

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DEWA’s innovative services make customers happy

Dubai Electricity and Water Authority (DEWA) provides world-class government services and adopts the best international practices, to make people as happy as possible to support the directives of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, so that all government policies, programmes, and services will contribute to building a …

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Zain announces group-wide partnership with leading hotel site Booking.com to reward customers

Service now available in Zain operations in Kuwait and Iraq, other countries to follow soon Reservations made through a dedicated Zain URL booking.zain.com are converted to additional complimentary mobile services Kuwait – Zain Group, a leading mobile telecom innovator with operations in eight markets across the Middle East and Africa, announces a ground-breaking agreement with Booking.com to offer Zain customers …

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SLA Mobile brings Direct Operator Billing to Microsoft’s Windows Phone Store for Zain customers

Zain’s Kuwait, Jordan and Bahrain customers to immediately benefit SLA Mobile, in partnership with Zain Group is pleased to announce the launch of Direct Operator Billing for Microsoft’s Windows Phone Store for Zain customers. Direct Operator Billing will allow Windows Phone users the ability to pay for digital goods and services by charging the transaction amount to their monthly phone …

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Crayon, the global software experts, to offer optimized services to new Microsoft EA customers in the United Arab Emirates

Crayon proposition with the additional features are intended to boost the value of the program and maximize ROI Crayon Middle East , part of Crayon Group, the global leaders in software asset management (SAM), cloud, volume licensing and associated consulting services announces today an exclusive offering for Enterprise Agreement holders in the United Arab Emirates transferring their agreement to Crayon …

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Zain partners with datamena to bring higher quality connectivity for customers

Zain Group, a leading mobile telecom innovator across eight markets in the Middle East and Africa, has announced a new collaboration with datamena, the carrier neutral data centre and connectivity platform based in the UAE and serving the Middle East and Africa (MEA) region. This new collaboration was announced during Capacity Middle East – the 10th edition of the annual …

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VIVA Bahrain launches innovative solution to enhance customers’ data roaming experience

New roaming packages offer flexible pricing options based on individual usage Manama – VIVA Bahrain , the Kingdom’s most innovative telecom provider, has introduced in collaboration with Syniverse, an innovative service offering a selection of new, highly customisable data roaming packages for the first time in the region. With this innovative service pre- and post-paid users will enjoy a hassle …

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